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Request a Service

Professional repair, maintenance, and technical support for Australian healthcare organisations. Please complete the form below to initiate a service request.

Direct Contact

Phone

0424 338 922 (24 × 7)

Email

info@newgenbiomedical.com.au

Address

Sydney & Melbourne Australia

Business Hours

Available

24 hr x 7 day response time

Technical Support

Direct access to technical expertise for troubleshooting and repair documentation.

Emergency Response

01. Equipment Type

02. Equipment Information

03. Loan Equipment Request

Is loan equipment required?

04. Requestor & Facility Details

Are you a returning customer?
Preferred contact method

05. Collection / Courier Details (optional)

Is your package ready for collection?

06. Equipment Decontamination

For the safety of everyone handling your equipment, please confirm it has been cleaned and reprocessed in line with your facility’s procedures before collection.

Has the equipment been disinfected?

Fields marked with * are required. We will review your request and contact you with the next steps.